100% Satisfaction Guaranteed
If you’re not satisfied, just return it for a replacement or refund within 30 days. We’ll even cover the shipping on both ends - that’s how confident we are.
Need to return or exchange?
- Email us at firstname.lastname@example.org letting us know if you’d like an exchange or a refund.
- We’ll send you a prepaid shipping label and a unique RMA #.
- Pack up the item in it’s original packaging (or anything else sturdy).
- Print and tape the return label to the outside of the package.
- Write your RMA # just below that label.
- Drop the package off at your nearest post office (USPS Priority shipping).
Unless the item(s) are defective, eligible purchases made during our truck giveaways are non-refundable if returned after the end of the promotional period.
After the promotional period has ended, you may return item(s) purchased, and if eligible for a return, you may have your choice of another item of equal value, or we will issue you a Gift Card for the equivalent value to be redeemed at your convenience.
If we allowed refunds for purchases during our truck giveaways, customers could simply return their purchase for a refund because they didn't win. Since your purchase earned you entries to win (and we can't 'return' your entries once the giveaway has ended), and to continue to be able to support and offer our giveaways, we must enforce this policy.
As noted when placing your order, please allow extra time for fulfillment during the truck giveaway promotional period.